Privacy Policy

Introduction

DMD Dental & Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.dmd-dental.com, use our services, or interact with us in any way.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Date of birth and demographic information
• Insurance information and billing details
• Health and dental history as required for treatment
• Information submitted through our contact forms
• Appointment scheduling preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies, analytics tools, and similar technologies to collect this information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our dental services
• Schedule and manage appointments
• Process payments and insurance claims
• Communicate with you about your care, appointments, and account
• Send appointment reminders via email, phone, or text message
• Respond to your inquiries and provide customer support
• Comply with legal obligations and professional standards
• Improve our website and patient experience

SMS/Text Messaging

By providing your phone number, you consent to receive text messages from DMD Dental & Wellness related to appointment reminders, confirmations, follow-up care instructions, and practice updates. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact our office at (480) 573-0607.

Third-Party Services

Our website and practice utilize the following third-party services that may collect or process your information:

• ZocDoc — Online appointment booking and scheduling
• Google Maps — Embedded maps and directions to our office
• Google Analytics — Website traffic analysis and usage patterns
• CareCredit, Cherry, Proceed Finance — Patient financing applications

Each third-party service operates under its own privacy policy. We encourage you to review their policies directly.

HIPAA Compliance

As a healthcare provider, DMD Dental & Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is available at our office. Your PHI will not be used for marketing purposes without your explicit written authorization.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to applicable legal requirements and record retention obligations. To exercise these rights or make a request, please contact our office directly.

Children's Privacy

We provide dental services to patients of all ages, including minors. Personal information for patients under 18 is collected with parental or guardian consent and used solely for the purpose of providing dental care.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

DMD Dental & Wellness
7312 E Deer Valley Rd, Suite 100
Scottsdale, AZ 85255
Phone: (480) 573-0607